Software & services / Nureva Console
Manage at scale
Nureva® Console
Cloud-based intelligent management and monitoring tools that help you avoid frequent trips to your rooms and resolve issues before they have an impact.
Included • No servers • No per-device license
Remote management
Avoid frequent trips to your rooms with IT-friendly tools that let you manage your HDL and HDX systems from anywhere — no additional servers required.
With Nureva Console, you can log in from anywhere and adjust settings or troubleshoot issues. When device updates are available, you can bulk install them with just one click. Whether you have one device or 1,000, Nureva Console gives you the tools to solve problems immediately.
Intelligent monitoring
Resolve issues in your rooms before they disrupt meetings or classes — with intelligent tools that offer answers without you having to hunt for them.
With a room status dashboard, you can see your audio systems at a glance. You’ll receive email alerts, so you’ll know when updates are available or if a device has been disconnected. And our AI-powered Room Assistant can answer all your questions, with more functionality coming soon.
Room analytics and insights
Analyze room usage and acoustic performance to identify trends, troubleshoot issues and optimize your spaces.
Historical usage data shows you how rooms are being used so you can spot setups that are popular and others that are avoided. And background noise, sound location and signal-to-noise ratio (SNR) charts can reveal rooms that may benefit from acoustic treatment.
Full feature list
Every Nureva Console feature explained
Get the details on what our cloud-based platform delivers and what’s available for each type of Nureva audio system.
| Feature | |
|---|---|
|
Rooms dashboard All systems |
Monitor room readiness and issues like disconnected components or offline devices. |
|
Device updates All systems |
Easily update your Nureva audio system with a single click of a button. |
|
Room profiles HDL310 HDL410 HDX |
Create room profiles to configure up to three distinct meeting room or classroom setups for a single space, each with customized zones and camera switching settings. |
|
Calibration All systems |
Press a button to quickly calibrate your systems. Nureva audio also features continuous autocalibration. |
|
Room Assistant (beta) HDL310 HDL410 HDX |
Get quick answers to product-related questions with an AI-powered chat backed by our authoritative knowledge base. |
|
Coverage map HDL310 HDL410 HDX |
See sound events in real time to better understand the microphone pickup in your rooms. |
|
Device restart All systems |
Restart a device with one click. |
|
Email alerts All systems |
Quickly resolve problems before they impact your spaces. You’ll get an email right away if any of your devices need attention. |
|
Room status All systems |
Check the status of your rooms, including connectivity and background noise levels. |
|
Adaptive sound HDX |
Adjust the gain for music or conferencing with speaker EQ settings. Music mode automatically applies when microphones are not in use. |
|
Adaptive Voice Amplification HDL310 HDL410 HDX |
Amplify a speaker’s voice in the room with a headset, lavalier, gooseneck or omnidirectional mic while still enabling full-room microphone pickup. |
|
Adaptive Voice Lift (beta) HDX |
Subtly boost a speaker’s voice in the room without the need for wearable or handheld mics. |
|
Audio processing settings All systems |
Adjust echo reduction and noise reduction settings or calibrate your device. |
|
Auracast™ broadcast audio (beta) HDX |
Set up Auracast broadcast audio to add assistive listening support. |
|
Dynamic boost HDL310 HDL410 |
Choose a stronger speaker output for noisier spaces and improve the intelligibility of audio from a variety of sources. |
|
Microphone settings HDL310 HDL410 HDX |
Adjust the gain with the microphone EQ settings. |
|
Noise suppression AI HDX |
Reduce pickup of disruptive room noises such as keyboard typing, paper rustling and chair movement. |
|
Other system settings HDX |
Adjust lighting and brightness and set device sound preferences. |
|
Speaker balance HDX |
Fine-tune the proportional value of the speakers in each audio bar. |
|
Teams and Zoom audio settings HDL310 HDL410 HDX |
Easily apply recommended settings for Teams Rooms and Zoom Rooms. |
|
Device info HDL310 HDL410 HDX |
Find information such as the MAC address, IP address and enrollment code, plus add third-party devices to your system. |
|
Network HDL310 HDL410 HDX |
Set a static or dynamic IP address for your device. |
|
Troubleshooting All systems |
Download logs, confirm your network connection or contact support. |
|
USB port HDL310 HDL410 HDX |
Select the USB speed that matches your host computer or device. |
|
Background noise charts All systems |
Access background noise charts to see how your rooms perform acoustically so you can make adjustments if needed. |
|
Signal-to-noise ratio (SNR) HDL410 HDX |
Measure SNR levels remotely and improve in-room sound quality. |
|
Sound location charts HDL310 HDL410 HDX |
Get historical data to visualize where sounds are being picked up in your spaces. |
|
Usage data All systems |
Get the data you need to understand how your spaces are being used and identify opportunities for optimization. |
|
Camera integrations HDL310 HDL410 |
Set up tracking and switching with a variety of camera brands. |
|
Camera zones HDL310 HDL410 HDX |
Create up to three zones to automate switching using any brand of USB or HDMI camera. |
|
Voice detection AI HDL310 HDL410 HDX |
Improve camera switching with an AI-enabled algorithm that better differentiates between human voices and background sounds. |
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Room Assistant
AI-powered help for your spaces
Get faster answers to your product questions with Room Assistant, your intelligent companion as you manage your Nureva spaces. This text-based chat reduces the time you spend searching documentation and gives you a clear path to support if you need it.
How it helps
Solve everyday room management problems
| What you’re dealing with | Feature | Where you’ll find the answer |
| “We don’t have time to visit every room.” | Remote management | Audio settings, Device updates |
| “I don’t want users to spot problems before I do.” | Intelligent monitoring | Dashboard, Email alerts |
| “I don’t have time to read through all the documentation.” | Room Assistant | AI-powered chat |
| “Dashboards show us metrics, but I need to go deeper.” | Analytics and insights | Usage data, SNR levels, Sound location charts |
| “Remote people need to see what’s happening, not just hear it.” | Automated camera switching | Camera zones, Camera integrations |
Getting started
Easy as 1, 2, 3
Once you’ve purchased your audio system, here’s how to begin using Nureva Console.
How your system connects
It’s easy to connect an audio system with Nureva Console.
HDL310 HDL410 HDX
Console Direct
Use an Ethernet port on your system hub or connect module for a secure, 24/7 connection. There’s nothing to download, and you can connect to a dedicated in-room PC, collaboration hub, conferencing appliance, videoconferencing codec or laptop.
HDL200
In-room computer
Once your HDL200 system is connected to your in-room computer, you can enroll the system in Nureva Console and manage it online.
Security
Security and network requirements
Designed and built with security and privacy at its core.
Certifications and platforms
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Secure encrypted data — Data is encrypted using 256-bit AES encryption while at rest and Transport Layer Security (TLS) 1.2 while in transit.
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ISO/IEC 27001:2022 — Nureva Console is in the scope of our information security management system (ISMS) certification.
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Microsoft® Azure hosting — All data at rest is encrypted using 256-bit AES encryption, and data in transit uses TLS 1.2.
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Auth0 by Okta — Authentication solution is leveraged for all identity and access management (IAM) services with OAuth2 protocols to identify and authorize users.
No servers needed
Everything is in the cloud for secure remote access. There is no requirement for on-premises software.
Network requirements
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Secure cloud connectivity through outbound MQTT traffic over TCP port 8883.
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Bidirectional connections are nonpersistent, helping simplify firewall configuration while maintaining secure cloud access.
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Two Ethernet ports support simultaneous LAN (local) and WAN (internet) connections for greater deployment flexibility (HDX series).
Resources
Dive deeper into Nureva audio
Find videos, guides, product help and other resources to save you time.
FAQs
Nureva Console is a cloud-based platform for remotely managing, monitoring and updating Nureva audio systems. It gives IT teams a single place to check room statuses, adjust settings, install updates, view analytics and troubleshoot issues across one or many locations.
Yes. Nureva Console is included with all Nureva HDL and HDX audio systems at no additional cost. There are no per-device software licenses to purchase and no on-premises management servers are required.
In Nureva Console, you can monitor devices, update your audio systems, adjust settings, view room analytics and troubleshoot issues remotely. It also includes email alerts, camera integration tools and an AI-powered Room Assistant to help answer product-related questions.
Yes. Nureva Console is designed for fleet management across multiple rooms, buildings and locations. You can monitor device health, deploy updates and access room data from a single cloud-based dashboard. Nureva Console also offers helpful tools for managing a single audio system.
Yes. Device updates can be deployed remotely through Nureva Console. You can update individual systems or multiple devices at once, helping reduce the need for on-site visits.
No. Nureva Console is a cloud-based service and does not require on-premises management servers or dedicated infrastructure. Administrators simply access the platform through a web browser.
The Nureva App is designed for local setup, configuration and installation. Nureva Console is designed for ongoing remote management, monitoring, analytics and administration of devices across multiple spaces.
Yes. Nureva Console provides room usage data, background noise metrics, sound location information and other analytics. These insights can help you identify usage patterns, troubleshoot issues and optimize room performance over time.
Yes. Nureva Console can send email alerts when devices require attention, become disconnected or have updates available. This helps administrators identify and address potential issues before they impact users.
Yes. Nureva Console uses encrypted communications and cloud-based security controls to help protect device and account data. The platform is designed to provide secure remote access without requiring on-premises management software.
Yes. Because Nureva Console is cloud based, administrators can access it remotely through a web browser. This allows IT teams to monitor rooms, manage devices and troubleshoot issues without being on-site.
Yes. SSO is currently available in beta with enterprise identity providers including Microsoft Entra ID, Okta and Google Workspace using OpenID Connect (OIDC) and SAML 2.0. Find out more and contact support for beta program access.
INCLUDED
What you get with every audio system
No add-on software. No complex programming. Two years of our service plan at no extra cost.
Software
Included with every HDX and HDL system.
Nureva App — Device setup tools, audio settings and one-click updates
Nureva Console — Remote management and intelligent monitoring at scale
Nureva Developer Toolkit — IT-friendly APIs plus pre-built integrations
Ongoing updates — New features added to your systems at no extra cost
Services
Two-year Nureva Pro service plan included. Extend by up to 3 extra years at time of purchase.
Live support — Access to knowledgeable experts 20 hours a day (5 days a week)
Advance hardware replacement — Units shipped to you the next business day
Enhanced analytics — Up to 12 months of data available
Standard warranty
Two-year limited warranty on HDX audio bar, HDX microphone pod, HDX system hub, HDL microphone and speaker bar and HDL connect module.
Extended warranty
Up to 3 extra years of warranty, for up to 5 years in total, when you purchase Nureva Pro at time of audio system purchase.
Other warranties
30-day warranty on accessories and cables.
*Price represents the manufacturer’s recommended selling price, in US currency, where offered for sale by Nureva and its authorized distributors and resellers. Price excludes applicable taxes and shipping. Resellers may sell for a different price. Resellers may charge additional administration and installation fees, which may vary by reseller. Please contact your local reseller or Nureva Inc. for a detailed quote. Equipment, specifications and price are subject to change without notice.