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Extra protection for
your spaces

Get everything you need to keep your rooms running smoothly with expanded support, advance hardware replacement and enhanced monitoring and analytics. Add up to 3 years of Nureva Pro to also extend your warranty.

Key features

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Extended warranty

Get the peace of mind that comes with knowing your Nureva devices are protected for up to 5 years. When you extend your Nureva Pro subscription, you add up to 3 years to your standard 2-year warranty.

Enhanced monitoring and analytics

  • Email alerts
  • Enhanced acoustic insights
  • Historical usage data
  • Room data API
Nureva Pro email alert feature

Quickly resolve problems before they impact your spaces. You’ll get an email if a cable is unplugged, a firmware update is needed or any of your devices require attention.

Nureva Pro enhanced acoustic insights

Access background noise, sound location and signal-to-noise ratio (SNR) charts. See how your rooms perform acoustically over time so you can make changes if needed. Sound location and SNR charts are only available for the HDL410.

Nureva Pro historical usage data

Get the data you need to understand how your spaces are being used and identify opportunities for optimization. It’s easy to compare rooms to find out which setups are popular (up to 3 years of data available).

Nureva Pro room data API

Collect data on room acoustics and device usage, and then connect it to your preferred data analytic tools — creating one dashboard for everything.

 

 

Services and support

  • Expanded support
  • Advance hardware replacement
Nureva Pro expanded support

Get access to knowledgeable experts when you need them. With Nureva Pro, support is available 20 hours a day (5 days a week) to quickly resolve issues.

Nureva Pro advance hardware replacement

Ensure your spaces get back up and running right away if a device has issues. If we can’t resolve a problem, we’ll ship a replacement unit to you the next business day so your room is operational quickly.

Why extend your subscription?

With Nureva Pro
Without Nureva Pro
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Warranty
Support
20 hours/5 days
8 hours/5 days
Advance hardware replacement
Room management
Firmware updates
Email alerts
Acoustic insights
Up to 3 years of data
72 hours of data
Usage data
Up to 3 years of data
72 hours of data
Device management and control APIs
Room data API
Up to 3 years of data
72 hours of data

Explore our solutions

Resources


Nureva Pro data sheet

Learn about the features and benefits of our value-added subscription service.

Nureva Console data sheet

Learn about the features and benefits of our cloud-based management platform.

Nureva App data sheet

Learn about the features and benefits of our web-based HDL pro series companion app.

FAQs


 

A 2-year subscription to Nureva Pro is included with all our audio systems. You can add up to 3 years to your subscription to extend your warranty plus keep all the other Nureva Pro features.

You can add up to 3 years to your Nureva Pro subscription when you buy your device. But if you’d rather wait, it’s easy to upgrade when your 2-year subscription is coming to an end.

You don’t need to enroll your devices to get expanded access to technical support or advance hardware replacement. You will need to enroll devices to get access to the enhanced Nureva Console features that are only available with a Nureva Pro subscription. If you extend your Nureva Pro subscription beyond the included 2 years, you’ll also need to enroll your device to activate your extended warranty.

At the time of purchase, we will need the email address of the admin who will manage your devices. This ensures you get all the information you need right away.

Yes, to access all the benefits of Nureva Pro, all your devices will need a Nureva Pro license. But Nureva Pro is priced per room, so one Nureva Pro subscription would cover all the Nureva devices in a room. For example, a room with an HDL300 system and a CV30 camera would need just one subscription.

If you purchase Nureva Pro, you need to be enrolled in Nureva Console to activate your extended warranty. There’s no need to register your warranty separately.

Browse our solutions

Resources

Nureva audio conferencing systems

 

Audio systems

Check out our remarkably easy audio conferencing systems for larger spaces, including our pro series and our HDL series.

Explore all

 

All software and services

 

Software and services

Find out how we save you time and money with management and monitoring tools, an intuitive web-based app and developer APIs.

Explore

 

Contact sales

We’re ready to help you find the best solutions for your spaces. Fill out the form, and one of our audio experts will get back to you shortly.

Give us a call

Prefer to talk over the phone? You can reach us at 1.855.568.7382.

8:00 a.m. - 4:00 p.m. PDT



Looking for support?

Need assistance with Nureva Pro? We’re ready with the answers you need.

Contact support




You’re in good company

Procter & Gamble, Roche, Ring Central, TU Delft, Oxford, UNC. These are just a few of the many organizations that use Nureva audio to stay connected.

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